Chargeback and Dispute Policy
1. Contact First
Buyers agree to contact Maguire Group USA LLC first with any billing issue, duplicate charge concern, access issue, or dissatisfaction before filing a chargeback or payment dispute.
2. Access Suspension
A chargeback, payment dispute, reversed payment, failed payment, suspected fraud, or unauthorized payment claim may result in immediate suspension of program access, community access, live-call access, and fulfillment.
3. Evidence and Records
Maguire Group USA LLC may use purchase records, checkout acceptance logs, emails, onboarding records, access logs, call attendance, community access, IP/timestamp records, and delivery confirmations to respond to disputes.
4. Good-Faith Resolution
Maguire Group USA LLC may attempt to resolve disputes in good faith. However, the buyer remains responsible for agreed payment obligations unless Maguire Group USA LLC agrees otherwise in writing.
5. Reinstatement
If access is suspended due to payment dispute, reinstatement may require withdrawal of the dispute, successful payment, updated payment method, and written approval from Maguire Group USA LLC.